Frequently Asked Questions

This section answers some frequently asked questions about Greendale Physical Therapy, LLC, treatment options, insurance, and referrals.

How Do I Set Up an Appointment?

Appointments with any Greendale Physical Therapy, LLC Clinic can be made on our website or by calling 855-459-5000. We will need to know your name, phone number, health insurance, and the condition for which you seek treatment.

This information allows us to schedule a timely appointment with the clinician best suited to treat you. People with injuries and conditions that require emergency physical therapy are seen immediately.

Do I Need a Referral from My Doctor?

The majority of insurance plans do not require a referral, but some do (e.g., if you have Blue Cross and Blue Shield HMO Blue, a referral from your primary care physician is required). We ask that you check to verify what your health insurance plan requires prior to your initial visit.

How Much Does My Insurance Cover?

It depends on your insurance plan. Some insurance plans require a co-payment at the time of visit, while others require clients to pay a percentage or deductible. Most work-related and auto-related injuries are fully covered. It is recommended that you check with your insurance company to determine your coverage prior to your initial visit.

Will Physical Therapy Hurt?

Physical therapy programs are not designed to inflict pain. It is common, however, to experience some discomfort and muscle soreness while receiving treatments, performing exercises, or on the day after treatment. But slight muscle soreness is a positive indication that your body is responding to your therapy. Your symptoms will be monitored to ensure that you receive the best and most comfortable care possible.

Why Physical Therapy at Greendale Physical Therapy, LLC?

Greendale Physical Therapy, LLC provides individually designed treatment tailored for each client’s unique needs. Our team is committed to helping our clients achieve their goals and improve their overall well being. Our goal is to enable our clients to regain function, control their pain, and improve their overall quality of life.

How Long Will I Need Physical Therapy?

Length of treatment depends on the individual and the type and severity of the injury. Physical therapy treatment can range from two weeks to many months of intensive therapy. Even when the pain has been eliminated, it is critical to continue the prescribed exercise program to prevent future injury or relapse.

What Can I Expect at My First Visit?

Prior to beginning treatment, we will perform a comprehensive evaluation that includes the following: a detailed history of your condition or injury; a physical examination; and orthopedic or neurological testing.

We then develop a unique treatment plan consisting of therapeutic exercises, procedures, and hands-on treatments. Physical therapy often begins the day of your initial evaluation, so it is best to wear loose-fitting clothing or gym attire.

The day of your first visit, we ask that you arrive 15 minutes early to fill out necessary paperwork. You may also complete these forms online prior to your visit.

What is a Physical Therapist?

Physical therapists are highly trained health care professionals who treat musculoskeletal, neurological, and geriatric pathologies. Physical therapists are trained to evaluate injuries and disorders, make clinical physical therapy diagnoses, and provide specific treatments.

Treatments may include exercise, massage, joint mobilization, assisted soft tissue mobilization, or other hands on techniques as well as specific physical therapy modalities. Most physical therapists have advanced degrees and are critical members of your health care team.

I am so happy we chose Greendale PT, LLC. My daughter could not move her arm after a broken elbow that resulted in surgery. The staff was wonderful with her. She can now do anything a normal kid does.

Worcester Patient

Request an Appointment

patient

provider

Shrewsbury Clinic

280 Boston Turnpike
Shrewsbury, MA 01545

T: 508-753-7780
F: 508-459-5900

Worcester Clinic

120 Gold Star Boulevard
Worcester, MA 01545

T: 508-459-5000
F: 508-459-5900

Clinton Clinic

145 Church Street
Clinton, MA 01510

T: 978-598-3155
F: 508-459-5900

Marlborough Clinic

435 Lakeside Avenue
Marlborough, MA 01752

T: 508-488-4110
F:508-459-5900

Fitchburg Clinic

28 Ashby State Road,
Fitchburg, MA 01420

T: 978-400-3690
F:508-459-5900

Aquatics

766 Main Street Worcester,
MA 01610

T: 508-459-5000
F: 508-459-5900

Physical Therapist Assistants

Kim Barrow

MS, BS, PTA, Aquatics Director

Education
Southern Connecticut State University, Bachelor of Science and Master of Science in Exercise Science
MassBay Community College, Associate of Science in Physical Therapist Assistant

Areas of Clinical Interest
lower back pain and disk conditions, aquatics, chronic pain, post surgical rehab, balance issues

Certifications + Trainings
Certified ACE Personal Trainer, Craniosacral Level I, Graston Technique Levels I & II.

Trained in Burdenko Method, Aquatic Therapy Rehab Institute (ATRI), Kinesiotaping, Biosynchronistics, Maitland Technique, Mulligan Concept, Functional Movement Assessment (FMA), Selective Functional Movement Assessment (SFMA), Muscle Energy Techniques of the Spine and Extremities

Ross Beaudette

BA, PTA, CSCS, Worcester Clinic Manager, Center Coordinator of Clinical Education (CCCE)

Education
Worcester State University, Bachelor of Education
New England Institute of Technology,  Associates Degree in Physical Therapist Assistant 

Areas of Clinical Interest
sports rehab, injury prevention, ergonomics, post-surgical, footwear assessment and prescription

Certifications + Trainings
Certified Strength and Conditioning Specialist (CSCS), Matheson Functional Capacity Evaluation certification, Matheson work hardening certification, ACE personal trainer, Instrument Assisted Soft Tissue Mobilization (IASTM), Active Release Technique (ART), Mulligan technique, McKenzie Technique, myofascial release, Muscle Energy Techniques of the Spine and Extremities

Nicolette Bender

BS, PTA

Education
University of Massachusetts, Bachelor of Exercise Science
Becker College, Associates Degree in Physical Therapist Assistant 

Areas of Clinical Interest
Rehab Pilates, pre and post natal, postural re-patterning, injury prevention, stability training

Certifications + Trainings
STOTT PILATES, NSCA-CPT, TRX, Biosynchronistics, Core Integration, Craniosacral therapy (CST Level 1 & cervical spine), Total Barre, CORE Athletic Conditioning, Diaphragm Release Techniques, Myofascial Release Therapy, Mulligan Techniques for the Extremities, Muscle Energy Techniques for the Spine and Extremities. ISP (injury and special population) focus that includes pre and post natal, scoliosis programming, & breast cancer rehabilitation. 

Alexandra "Allie" Hagan

PTA

Education
Salem State University, Bachelor of Athletic Training
Bay State College, Associates Degree in Physical Therapist Assistant 

 

 

John Hannon

PTA

Education
New England Institute of Technology, Associates Degree in Physical Therapist Assistant 

Areas of Clinical Interest
Back pain, footwear/gait assessment, balance/fall prevention, total joint replacement, workplace ergonomics/postural re-ed, injury prevention, aquatics

Certifications + Trainings
Summit certification in evidence-based assessment and treatment for TMJ, Blood Flow Restriction Training, cervical spine dysfunction, and headaches/post concussion

 

Katharine Osborne

PTA

Education
Mount Wachusett Community College, Associates Degree in Physical Therapist Assistant

Areas of Clinical Interest
Manual therapy, myofascial release, lower back pain, shoulder and knee injuries, neck pain, kinesiology, trigger point therapy, patient education

Certifications + Trainings
Graston Technique M1-Basic Training

855-459-5000